Bank Assessment Report

Bank Assessment Report

Training Programme for Record keeping and Customer care
Objectives
  * To provide a comprehensive and structured higher   training programme in record keeping for those who have completed general professional training in order to equip them for specialist practice in record keeping.
  * To enable trainees to reach agreed standards of quality, and satisfy the assessment process.
  * To encourage flexibility in content and duration (full time or part time) so that those who show special aptitude for   research or detailed sub-specialist work may pursue this, subject to sufficient career opportunities after completion of training.
  * At present the Government transfers responsibility for setting and maintaining standards of training for junior staff to the Local Universities. The Local Universities   discharge this responsibility through the Joint Admissions Board(JAB)
  * In recognition of the increasing complexities and demands that accompany the more structured training programmes, the JAB should strengthen the regional network by putting in place for each specialty such as record keeping a Regional Programme Director, nominated by the dean and approved by JAB.

Structure of training posts
In order to cater for the varied needs of individual trainees, a modular training structure is proposed with a Core module and a choice of option modules. This structure will allow trainees to develop their own interests within the subject while ensuring that they have a broad background in both record keeping and customer care. It is anticipated that dual certification in Record keeping and customer care will require a 2 month training course. Flexibility is the key to this arrangement
Core:
Core training in record keeping would be 4 weeks in customer care
and Record keeping at the same time. Trainees would also be
expected to complete a further 1 month in Option modules in
record keeping/customer care. Training would therefore be completed in 2
months giving...