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Publication Date: 22 March 2010 ID Number: G00170930

Case Study: O2 Uses Offshore Software Factory to Drive SOA Initiative
David Norton

SOA Software Factory, combined with offshore development, gives the benefits of reusable services with lower resource costs. CIO, development managers and service delivery managers should consider the benefits of SOA Software Factory either internally or offshore. Key Findings
The SOA Software Factory model, with its origins in product line theory, has been updated with service-oriented development of applications (SODA) practices. Agile principles and practices of iterative development, cross-functional teams and a dedicated product owner have synergy with service-oriented architecture (SOA)-based development. The SOA Software Factory affords greater transparency and more-effective governance for offshore service delivery.

Recommendations
Effective SOA governance starts with the needs of the business and enterprise, and spans both client and offshore teams. Regular communication, reporting and published road maps are critical to keeping the SOA Software Factory aligned with the needs of the business. SOA Software Factory must deliver quality services to the business on short intervals (less than three months) if it is to have credibility.

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