Business Communication

Business Communication

Project 1
There is a request for a large amount of money from one of your oldest customers, Ramesh Kapoor. In the past, the credit worthiness of Mr. Kapoor was very good, but in the last five years, his business has been doing rather badly, and you are quite sure that this is not a good time to give him such a big loan from your bank. At the same time, there is deep sense of loyalty toward Ramesh Kapoor because of the past relationship, and you genuinely want to help him. But still you feel giving the loan is not wise at all. As head of the bank, write a letter to Ramesh Kapoor explaining why the loan cannot be given, but ensure that his goodwill with the bank is intact.
September 11, 2011
HUDA Cooperative Society
375 Devon Building
Gurgaon- 122001
Dear Mr Kapoor,

In response to your recent loan application, I must advise you that we are unable to extend credit to you at this time.
After a thorough review of your application and its supporting documents, we have concluded that your current financial situation precludes us from extending credit to you at this time. When your financial circumstances change and your level of risk exposure lowers, then we would be happy to extend you loan based on your past relationship with HDFC Bank.
I trust that we will continue to serve you in the future.

Yours truly,
Harsh Gupta
Credit Manager
Project 2
Rewrite the following:
Dear Confederation of Trade:
I am afraid I have to refuse your invitation to be the chief guest at the annual year end meet. You see I am very busy around that time, and you too did not bother to let me know about this well in advance. I will have to refuse therefore.
Dear Confederation of Trade:
I am sorry to say that I will not be able to accept your invitation to be the chief guest at the annual year end meet as I am preoccupied at that time. I would like you to let me know about any such invitation well in advance in future so that I can make it next time.
Project 3
You are the...