Submitted by lilcountry34 on 09/03/2010 07:16 PM Flag This Paper
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Club IT
University Of Phoenix
Professor Klopfer
Club IT is just one of the various new companies in the industry that are yet to learn about the value of technology in its operations. Upgrading the company’s operational efficiency through adapting the changes brought about by technology requires huge investment of money, resources planning, customer relationship management and supply chain management. The good thing about these new business strategies is the fact that all of them can be integrated into one business solutions. Thus, the company’s success relies on the ability of the management to attune all its departments into the information technology system to fully utilize its value. The best way to deal with technology is not to avoid it but instead to create them into the firm’s powerful tool.
The three business problems that I see at Club IT include poor information technology system which contributes to the difficulty of the owners to manage its resources. Another problem is how the company can meet up with the increasing sophistication of its customers in terms of technology. Customers at Club IT are technologically advanced and are dependent of new technologies—most of their transactions are being done through internet, mobile, and other new media devices. However, Club IT’s website does not provide interactivity with customers, it just simply provide basic information about the company but has limited function such as it does not provide online ordering or reservations. The third problem at Club It is its ordering process which adds up to the difficulty of managing its supply chain.
One of the three IT solutions that Club IT can adapt to solve its problem regarding its resources is the ERP which stands for Enterprise Resource Planning. The ERP helps in integrating the data and the processes in an organization into a single, more manageable system. “Usually ERP systems will have many components including hardware and...