Information Systems And Software Applications
Sponsored Listings from TermPapersMonthly.com
Submitted by kevc2445 on 03/14/2011 06:46 PM Flag This Paper
Join Now- Category:
- Business
- Words | Pages:
- 570 | 3
- Views:
- 398
-
Information Systems And Software Applications
Information Systems and Software Applications
Kevin Cribbs
BIS/219
March, 9 2011
Mike Szafranski
Information Systems and Software Applications Paper
IT systems, is the vital process that helps an organization function in all functional departments. Therefore, in this day-and-age it would be difficult for an organization to operate without information technology. All the following departments use information technology to function properly: Marketing, Sales, Resources, Manufacturing, Finance and Customer Service. This paper will discuss three different organizational departments that use IT systems.
One of the vital processes that information technology has to offer is the ability to connect with the internet and intranet of the company. Also, the organization uses IT systems to store important information that the company needs to function properly. One important department that would use IT systems is Customer Service. For instance, all types of information are stored in the organizations computer database. Activities and processes that may have taken days to complete now only take minutes. This time is now reallocated to more valuable activities that can benefit the business and the customer. Through IT advances, businesses can serve the customer more effectively and efficiently and the customer receives better customer service (Taylor, 2010).
The second department that IT systems show vital support is in Marketing. This department uses the power of the internet to do most of its business in today’s technical world. Organizations use websites that are related to its marketing views. Also, Marketing managers also use IT to manage their relationships with their customers. For example, marketing managers determine the demand for products and services offered by a firm and its competitors and identify potential customers. Develop pricing strategies with the goal of maximizing the firm's profits or share of the market while...