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Introduction
      Kathy Kudler is a specialty gourmet food store, founded in June 1998. She loved gourmet foods, but noticed her neighborhood stores, did not provide a huge variety of specialty foods. Kudler Fine Foods provides many different options for its customers including baked goods, produce, meat, seafood, cheeses and dairy products. It now has three locations throughout California (La Jolla, Del Mar and Encinitas). The La Jolla location was the first store opened and is seeing lots of success, but the Del Mar and Encinitas locations are having some difficulties with sells and growth.  
      Kathy Kudler is the president of Kudler Fine Foods and is involved with every aspect of the organization, from ordering the products to checking our customers. She has three Directors: Harvey Stephens-Director of Finance & Accounting, who is responsible for planning and directing the finance/accounting activities; Yvonne Reynolds-Director of Administration & Human Resources, who is responsible for developing policies and coordinates activities within administration and human resources, and Brenda Wagner-Director of Store Operations, who is responsible for the managing all three locations, and overseeing store safety, maintenance, security, and compliance (Kudler Fine Foods, 2008). There are also three store managers, six assistant managers, and 12 department managers.
      Kudler’s mission is to "provide customers the finest in selected foodstuffs, wines, and related needs in an unparalleled consumer environment" (Kudler Fine Foods, 2008). Many of the foods inside of Kudler are organic and purchased locally. Baked goods are made with unbleached flour and little preservatives as possible. Kathy also donates any food items that are eatable to the homeless shelters within her communities.
      Kathy is very active within her stores, working sometimes seven days a week. She selects and orders products, runs the cash register when needed, and may even stock...