Submitted by sgiles21 on 06/27/2009 05:42 PM Flag This Paper
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OBJECTIVE
A Bank Service Representative or Office/Customer Service Representative
HIGHLIGHTS OF QUALIFICATIONS
• Strong Customer Service Skills, patient and polite.
• Professional in appearance and attitude
• Skills include: Typing, Filing, Data Entry, Phone Calls, Customer Service, Cash Handling, and well organized.
• Over 5 years experience in Customer Service and money handling.
RELEVANT SKILLS AND EXPERIENCE
CUSTOMER RELATIONS:
Cashier at IGA in Adams, WI for 3 years and Customer Service Representative
• Handling customers and cash into register.
• Provided prompt and courteous service
• Assisted with customer service and complaints in a professional manner.
OFFICE REPRESENTATIVE:
Ran office and Customer Assistance for the Firestone in Adams, WI for 1 year.
• Took Data Entry, entering new information for customers or adjusting and add previous information.
• Handled orders and picked up orders.
• Filing information and computer skills.
• Ran cash register and money handling.
• Maintaining a clean and professional office, by keeping organized and clean. Won the “Clean Sweep Award†for having a presentable work environment 24/7.
RESERVATIONIST:
File Clerk, Reservationist and Customer Service Representative for Chula Vista Resort in WI Dells, WI for 8 months.
• Took calls and established rapport with callers, in order to ensure a sale.
• Took personal information and credit card information after making a sale.
• Filing information in appropriate order
• Worked on computer constantly and always typing.
• Gave excellent service and had many excellent customer comments and reviews.
• Persuaded people into coming to the resort to stay and offering deals.
RELEVANT WORK HISTORY:
2002-2005 Cashier/Customer Service IGA, 215 West North St. Adams, WI 53910.
Phone: (608)339-6703, Donna: Manager
2007-2008 Office Representative/File Clerk Firestone...